Privacy Policy

Effective Date: July 5, 2026

Last Updated: July 17, 2026

TL;DR

• We collect the information needed to provide Proof.
• We do not sell your personal information.
• We do not share your personal information with third parties for their own advertising or marketing.
• We only share information with trusted service providers that help operate Proof.
• Payments are processed by Stripe, not Proof.
• You review and approve every invoice before it is sent.

1. Introduction

This Privacy Policy explains how ProofPay, Inc. (“Proof,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you use the Proof platform.

Proof helps independent professionals and small businesses create invoices, communicate with customers, collect payments, and manage customer transactions through a text-first workflow.

By using Proof, you agree to the collection and use of information described in this Privacy Policy.

2. Information We Collect

Information You Provide

You may provide information including:

• Name
• Business name
• Email address
• Phone number
• Customer names and contact information
• Invoice details
• Payment-related information
• Messages you send to Proof
• Information you choose to include in invoices

Information We Collect Automatically

When you use Proof, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Log information
• Approximate location based on your IP address
• Dates and times you access the Service

3. How We Use Your Information

We use your information to:

• Create and manage your account.
• Generate invoice drafts from your messages.
• Deliver SMS and email communications.
• Process payments through Stripe.
• Provide customer support.
• Maintain, improve, and secure the Service.
• Detect fraud, abuse, and unauthorized activity.
• Comply with legal obligations.
• Send service-related communications.
• Send product updates and feature announcements.

4. AI-Assisted Invoice Drafting

Proof uses artificial intelligence to help generate invoice drafts from information you provide.

AI assists with extracting invoice information and preparing draft invoices.

You are responsible for reviewing and approving every invoice before it is sent.

Proof does not automatically send invoices created by AI without your approval.

5. Customer Information

Proof allows users to create invoices for their own customers.

As part of using the Service, you may provide customer information such as names, email addresses, phone numbers, billing information, and invoice details.

You are responsible for ensuring you have the right to provide this information to Proof.

Proof processes this information only to provide the Service on your behalf.

6. How We Share Information

We do not sell your personal information.

We do not share your personal information with third parties for their own advertising or marketing purposes.

No mobile information or SMS consent will be shared with third parties or affiliates for their own marketing or promotional purposes. We may share mobile information only with trusted service providers that help us operate Proof, such as messaging providers, payment processors, cloud hosting providers, and customer support providers, solely as necessary to provide the Service.

We may share information with trusted service providers that help us operate Proof. These providers process information only as necessary to perform services on our behalf.

Examples include:

• Payment processing
• SMS delivery
• Email delivery
• Cloud hosting
• Database infrastructure
• AI processing

We may also disclose information when required by law, to respond to lawful requests from public authorities, or to protect the rights, safety, and security of Proof, our users, or others.

7. Third-Party Service Providers

Proof currently relies on the following service providers:

• Stripe for payment processing
• Twilio for SMS delivery
• OpenAI for AI-assisted invoice drafting
• Supabase for database infrastructure
• SendGrid for email delivery
• DigitalOcean for cloud hosting

These providers may process information only as needed to provide their services.

As Proof evolves, we may update our service providers. A current list will be maintained on our website.

8. Payment Processing

Proof is not a bank and is not a payment processor.

Payments are processed through Stripe.

When payment information is submitted, it is handled according to Stripe’s privacy practices.

9. SMS Communications

Proof uses SMS to operate the Service and send transactional messages related to your account.

Examples include:

• Creating and reviewing invoice drafts
• Account and onboarding notifications
• Invoice status updates
• Payment confirmations and reminders
• Security and customer support messages

Message frequency varies depending on your use of the Service. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages or HELP for assistance.

Proof does not send promotional or marketing text messages.

No mobile information or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. We may share mobile information with service providers that help us operate the Service, such as messaging, hosting, payment, and customer-support providers, solely as necessary to provide the Service.

10. Email Communications

We may send:

• Account notifications
• Security notices
• Service announcements
• Product updates
• Feature announcements

You may opt out of promotional emails at any time using the unsubscribe link included in those emails.

You cannot opt out of communications that are necessary to provide the Service or manage your account.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the information we collect.

No method of transmitting or storing information is completely secure. For that reason, we cannot guarantee absolute security.

12. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Service.
• Maintain business records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

When information is no longer needed, we will delete or de-identify it where reasonably practicable.

13. Your Choices

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Delete your account, subject to applicable legal obligations.
• Update your account information.

To submit a request, contact us at [email protected].

14. Children’s Privacy

Proof is intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from anyone under 18.

If we learn that we have collected personal information from someone under 18, we will take reasonable steps to delete it.

15. United States Only

Proof is currently offered only to users located in the United States.

If we expand the Service to additional countries, we will update this Privacy Policy as appropriate.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the “Last Updated” date and provide notice when required by applicable law.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

ProofPay, Inc.

169 Madison Ave STE 15771

New York, NY 10016

Email: [email protected]